S
Sanjeewa Dehiwalage
← Module 13: Critical Thinking and Root Cause

Activity 3 of 11

Learning objectives

Bangla is being improved for factory-floor accuracy and native wording. It will return once the review is complete. English is available now.

By the end of this module you will be able to:

  1. Separate symptoms from root causes when a quality failure occurs.
  2. Apply the 5 Why method using evidence rather than opinion.
  3. Set up containment actions that protect the customer while investigation continues.
  4. Choose corrective actions that stop recurrence, not just the current defect.
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