Module 8 · Lesson 11 of 29
Principle 9: develop leaders who understand the work
Learning objectives
- Explain the purpose of principle 9: develop leaders who understand the work in garment operations.
- Describe when and how to apply principle 9: develop leaders who understand the work on the shop floor.
- Identify common mistakes and how to avoid them.
Core idea
Leaders learn gemba, standards, problem solving, coaching and purpose deeply enough to teach and model them.
Method
Define leader competencies, rotations, mentoring and standard work; promote demonstrated behaviors. Title or classroom attendance alone is insufficient.
Garment-factory example
Supervisors regularly observe operations, check abnormal response, coach analysis and remove barriers.
Method
- Define leader competencies, rotations, mentoring and standard work;
- promote demonstrated behaviors
- Title or classroom attendance alone is insufficient
Common mistakes
- Applying the tool without observing actual garment-floor conditions.
Knowledge check
Pick one answer per question. Explanations appear after you submit.
1. Which statement best captures the core idea of Principle 9: develop leaders who understand the work?
2. A common mistake when applying principle 9: develop leaders who understand the work is to:
Author: Sanjeewa Dehiwalage · Last reviewed: 2026-07-21