Module 8 · Lesson 10 of 29

Principle 8: reliable technology serves people and process

Learning objectives

Explain the purpose of principle 8: reliable technology serves people and process in garment operations.
Describe when and how to apply principle 8: reliable technology serves people and process on the shop floor.
Identify common mistakes and how to avoid them.

Adopt proven technology only after understanding the process; it should support people, flow, quality and learning.

Clarify need; stabilize process; test small; assess reliability, cyber/data, maintenance and skill; scale with evidence. Do not automate waste.

Pilot RFID, machine vision or MES with users, validate accuracy/integration/fallback, and retain human escalation.

Pick one answer per question. Explanations appear after you submit.

1. Which statement best captures the core idea of Principle 8: reliable technology serves people and process?
- Adopt proven technology only after understanding the process; it should support people, flow, quality and learning.
- It is a purely financial control unrelated to shop-floor work.
- It replaces the need for standardized work and training.
- It applies only to fully automated factories.
2. A common mistake when applying principle 8: reliable technology serves people and process is to:
- Do not automate waste
- Involve operators and validate with data.
- Link the tool to the observed problem and follow-up plan.
- Update the standard after a confirmed improvement.

Author: Sanjeewa Dehiwalage · Last reviewed: 2026-07-21