Module 4 of 17
Self Awareness Part 2
Turning strengths and blind spots into steady behaviour during buyer negotiation and cross-department decisions.
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Module cover
Every manager has a strength that works until it is overused, and a blind spot that only others can see.
Part 2 takes self-awareness into the two hardest rooms: the buyer call and the cross-department meeting.
About this module
This module maps your strengths against their overuse cost, then uses structured feedback to expose blind spots you cannot see alone.
It closes with emotional control under commercial pressure — price, delay and claim discussions where one sentence can cost margin or trust.
Learning objectives
- List your three strongest managerial behaviours and the cost of each when overused.
- Collect blind-spot feedback from one peer, one subordinate and one internal customer.
- Apply a three-step pause before responding in a buyer price or delay negotiation.
- Rebuild one damaged working relationship between your department and another.
Module video
2 minutes 30 seconds
A 2:30 overview of this module. Captions and a full transcript are available.
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Transcript
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