A senior manager known for decisiveness took a buyer call about 4% shade variation on 22,000 pcs. He committed to full replacement within 10 days without checking fabric availability or line capacity.
Planning found no matching lot, two lines were pulled off another order, and the factory paid airfreight on 9,000 pcs. His strength — fast commitment — became the blind spot; the quality and planning heads had raised the risk but were not asked.