Module 8 · Lesson 14 of 29

Principle 12: go and see the real situation

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Learning objectives

  • Explain the purpose of principle 12: go and see the real situation in garment operations.
  • Describe when and how to apply principle 12: go and see the real situation on the shop floor.
  • Identify common mistakes and how to avoid them.

Core idea

Decisions begin with direct observation at the actual place, actual item and actual conditions, supported by data.

Method

Go respectfully; observe cycles; ask open questions; verify standards/data; record facts. Gemba is not a blame walk.

Garment-factory example

Examine defective garment, machine, method, material lot, operator conditions and time sequence before assigning cause.

Method

  1. Go respectfully;
  2. observe cycles;
  3. ask open questions;
  4. verify standards/data;
  5. record facts

Common mistakes

  • Applying the tool without observing actual garment-floor conditions.

Knowledge check

Pick one answer per question. Explanations appear after you submit.

  1. 1. Which statement best captures the core idea of Principle 12: go and see the real situation?

  2. 2. A common mistake when applying principle 12: go and see the real situation is to:

Author: Sanjeewa Dehiwalage · Last reviewed: 2026-07-21

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