Leadership quiz

Knowledge check

Pick one answer per question. Explanations appear after you submit.

1. 1. An operator stops the line because of a shade issue. Leader should:

   • Reprimand
   • Thank her, contain the issue and investigate the cause
   • Fine her
   • Change operator

2. 2. Gemba management means:

   • Dashboards only
   • Direct observation of the actual work with the people who do it
   • Weekly meetings
   • Annual audits

3. 3. Automating a wasteful process:

   • Locks the waste in
   • Is preferred
   • Solves quality
   • Requires kaizen

4. 4. Change resistance should be treated as:

   • Weakness
   • Data revealing legitimate concerns
   • A discipline problem
   • Unimportant

5. 5. An A3 that jumps from problem to solution:

   • Is efficient
   • Skips evidence-based cause and should be returned for rework
   • Saves time
   • Is approved

6. 6. Improvement Kata trains:

   • Belts only
   • Everyone to iterate toward a target condition through experiments
   • Managers only
   • Sponsors

7. 7. Leader standard work exists to:

   • Micromanage
   • Ensure daily leader behaviours support the improvement system
   • Reduce roles
   • Replace supervisors

8. 8. Supplier problems are best treated by:

   • Blame and threats
   • Respect, challenge and support with joint problem solving
   • Contract penalties only
   • Silence

9. 9. Tiered meetings connect:

   • Boardroom and floor with escalation and support
   • Only shift leaders
   • Only executives
   • Only finance

10. 10. Sustaining CI culture requires:

    • A single training class
    • Repeated coaching, visible leadership behaviours and story sharing
    • New software
    • Bonus schemes only